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| Open Access |
DOI:
https://doi.org/10.55640/eijmrms-04-11-05
SMART SHOPPING ASSISTANTS: HOW GUIDE ROBOTS IMPROVE CUSTOMER EXPERIENCE IN LARGE MALLS
Chorshanbieva Sarvinoz Berdimurod Kizi , Department of Software Engineering, 4th-Year Student in Software Engineering (Computer Science), Shopping Guide Robot System, University of Chonnam national university, South KoreaAbstract
The Shopping Guide Robot System is a cutting-edge solution designed to enhance the customer experience in large shopping malls and commercial spaces. This system provides real-time route guidance to help customers quickly locate their desired stores by calculating the shortest path. It offers personalized recommendations based on customer profiles, adjusts dynamically to environmental changes, and supports multilingual communication to cater to diverse clientele. The robot not only guides users to their destinations but also answers inquiries about mall events, discounts, restaurants, and other services. Through advanced autonomous navigation technology, the system ensures a safe and efficient shopping experience, making it an invaluable tool in modern retail environments.
Keywords
Shopping Guide Robot, Real-Time Navigation, Personalized Service
References
Shopping Guide System Overview Video
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Copyright (c) 2024 Chorshanbieva Sarvinoz Berdimurod Kizi
This work is licensed under a Creative Commons Attribution 4.0 International License.
Individual articles are published Open Access under the Creative Commons Licence: CC-BY 4.0.