A Typology of English Language Exercises for Developing Soft Skills in The Hospitality Sector
DOI:
https://doi.org/10.55640/eijps-06-01-05Keywords:
soft skills, hospitality, ESP/ETPAbstract
This article develops a typology of English language exercises aimed at fostering soft skills required in the hospitality sector. Due to the service-oriented nature of tourism and hospitality, foreign language teaching must simultaneously develop communicative, emotional-intellectual, problem-solving, teamwork and intercultural competences. The paper systematizes exercise types within an ESP/ETP approach and offers recommendations for practical lesson design, ensuring that English training supports both linguistic proficiency and soft skills relevant to real workplace communication.
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Copyright (c) 2026 Aziza Voxid qizi Pirmatova
This work is licensed under a Creative Commons Attribution 4.0 International License.
Individual articles are published Open Access under the Creative Commons Licence: CC-BY 4.0.
