Dr. Michael J. Thornton (2025) “Centering Reliability in Transitional Enterprises: A Comprehensive Study of Site Reliability Engineering, Observability, and Distributed Tracing in Legacy Retail Systems”, Journal of Management and Economics, 5(10), pp. 20–25. Available at: https://eipublication.com/index.php/jme/article/view/3834 (Accessed: 13 February 2026).